PRIVACY POLICY

Last updated: 2026.02.13

This is a translation provided for convenience. The Mongolian version is the authoritative text; if the two differ, the Mongolian version governs.

Welcome to Skola.

This Privacy Policy governs how your information is collected, used, stored and protected when you use Skola.

One. GENERAL PROVISIONS

1.1. The legal entity that develops and operates Skola (hereinafter "Skola", "we", "our", "us") is the data controller.

1.2. This Privacy Policy governs the collection, use, storage and protection of information relating to you when you use the Skola web and mobile system (hereinafter the "Service").

1.3. Skola collects and uses certain information in order to offer, deliver, improve and secure the Service. By using the Service you are deemed to accept the terms set out in this policy.

Two. DEFINITIONS

2.1. SERVICE — the Skola platform (web and mobile).

2.2. ACCOUNT INFORMATION — information you enter when registering or signing in, and information you have authorised through a third-party sign-in service (Google, Facebook, Apple and similar).

2.3. USAGE INFORMATION — data generated while you use the Service (community membership, product purchases, posts, comments, access, activity and similar).

2.4. DATA CONTROLLER — the party that determines the purposes and means of collecting and using personal information. For the purposes of this policy the data controller is Skola.

2.5. DATA PROCESSOR — a third party that processes data on Skola's instructions (for example cloud services, analytics systems, payment systems).

2.6. USER — an individual or organisation using Skola.

2.7. ORGANIZATION — a registered entity managing its own community and products on Skola.

Three. TYPES OF INFORMATION AND HOW IT IS COLLECTED

3.1. Account information

The following may be collected when you register and sign in:

  • Family name and given name

  • Email address

  • Profile picture

  • Phone number (where required)

  • Organisation name and registration number (for organisation accounts)

  • Sign-in provider ID (Google, Facebook, Apple and similar)

Skola has no involvement in the internal operations of third-party sign-in services and uses only the information you have authorised.

3.2. Usage information

The following types of data may be recorded automatically while you use the Service:

  • Device type

  • Device ID

  • IP address

  • Operating system

  • Browser type

  • Sign-in date and time

  • Time spent

  • Actions taken in communities and groups

  • Product purchases and subscription information

  • Interaction and activity data on the platform

  • Error and log information

  • Analytics data

3.3. Payment information

Skola does not store payment details itself. Payments are carried out through third-party payment systems (for example QPay, Stripe, the App Store, the Play Store and similar).

Skola may store only the confirmation of whether a transaction succeeded.

Four. USE OF INFORMATION

Skola uses the information it collects for the following purposes:

4.1. To provide the Service and keep the system running normally

4.2. To verify registration and sign-in

4.3. To manage subscriptions and product purchases

4.4. To keep the system secure

4.5. To detect and fix errors

4.6. To tell you about new features and updates

4.7. To improve analytics and system performance

4.8. For marketing purposes, with your consent

Five. DATA RETENTION

5.1. Information is retained for the period set out in the applicable legislation.

5.2. Where an account is deleted, personal information is deleted as soon as reasonably possible.

5.3. Some analytics data may be retained in a form that cannot identify a user.

For details on deleting your data, see this page.

Six. DISCLOSURE OF INFORMATION

Skola will not disclose your information to third parties other than in the following circumstances:

6.1. On the official demand of a law-enforcement authority

6.2. To prevent fraud or unlawful activity

6.3. To protect the security of the system

6.4. With third-party data processors (cloud, analytics, payment systems)

Seven. DATA SECURITY

7.1. Skola applies technical and organisational measures to protect its databases.

7.2. Even so, no data transmitted over the internet can be guaranteed to be 100% secure, so users are responsible for safeguarding their own credentials.

Eight. CHANGES TO THIS POLICY

8.1. Skola may update this Privacy Policy.

8.2. An updated version takes effect on the day it is published.

Nine. CONTACT US

If you have questions or feedback about this Privacy Policy:

Email: hello@cta.mn

Website: https://skola.mn